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    • Terms and Conditions

    Overview

    This website is operated by The Perfect Part Inc. (“The Perfect Part,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of www.theperfectpart.net (the “Site”), our online store, and related services (collectively, the “Service”).

    By visiting the Site and/or purchasing from us, you agree to be bound by these Terms and by any policies referenced here (e.g., our Privacy Policy and Returns Policy). If you do not agree, do not use the Service.

    We may update these Terms at any time by posting a new version on the Site. Your continued use after changes are posted constitutes acceptance of the revised Terms.

    Our store is hosted by BigCommerce, which provides the e-commerce platform enabling us to sell products and services to you.

    1) Online Store Terms

    • You represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use the Site.

    • You may not use the Service for any unlawful or unauthorized purpose.

    • You must not transmit worms, viruses, or malicious code.

    • Any breach of these Terms may result in immediate termination of your access.

    Refurbished Products. We may offer refurbished items, clearly marked on product pages. Refurbished products may have been previously returned; they are tested for functionality and quality before sale and may show minor cosmetic wear.

    Optional Shipping Protection. If offered at checkout, optional shipment protection may cover packages that are lost, stolen, or damaged in transit, subject to the protection provider’s terms and exclusions. If you decline protection, risk of loss remains as set out in Section 6.

    2) General Conditions

    We reserve the right to refuse Service to anyone, at any time, for any reason. You understand that non-payment data you submit may be transferred unencrypted over various networks; payment information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

    3) Accuracy, Completeness & Timeliness

    Content on the Site is for general information and may not be accurate, complete, or current. We may modify content at any time without obligation to update. Your reliance on the material is at your own risk.

    4) Modifications to the Service & Prices

    Prices, product availability, and promotions may change without notice. We may modify or discontinue the Service (or any part of it) without notice. We are not liable for any modification, price change, suspension, or discontinuance.

    5) Products & Services

    Some products/services may be available exclusively online and in limited quantities; returns or exchanges follow our Returns Policy. We attempt to display colors/images accurately but cannot guarantee your monitor’s display. We may limit sales to any person, region, or jurisdiction; limit quantities; and discontinue products at any time. We do not warrant that products, services, information, or other material will meet your expectations, or that errors in the Service will be corrected.

    6) Orders, Billing, Shipping & Risk of Loss

    We may refuse or cancel any order, limit quantities per person/household/order, and restrict orders using the same account, payment method, and/or billing/shipping address. If we change or cancel an order, we may attempt to notify you via the email/phone/billing address provided at checkout.

    You agree to provide current, complete, and accurate purchase and account information and promptly update it (including email and payment details).

    Risk of Loss; Title. Title and risk of loss for items transfer to you upon our delivery to the carrier (or as otherwise provided by any optional protection you purchase). Once a package is accepted by the carrier, claims for loss or damage must be made with the carrier and/or protection provider as applicable.

    See our Returns Policy for more details.

    7) Accounts & Security

    You are responsible for safeguarding your account credentials and for all activities under your account. Notify us immediately of any unauthorized use or suspected breach.

    8) Optional Tools & Third-Party Services

    We may provide access to third-party tools or services “as-is” without warranties or endorsements. Your use is at your own risk and subject to the applicable third-party terms.

    9) Third-Party Links

    Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content and are not liable for any harm or damages related to your use of such sites. Review third-party policies before engaging in transactions with them.

    10) User Content (Comments, Reviews, Submissions)

    If you submit content (e.g., reviews, ideas, suggestions), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, publish, translate, distribute, and display such content in any media. We may monitor, edit, or remove content we deem unlawful, offensive, infringing, or otherwise objectionable. You warrant that your submissions do not violate any third-party rights or laws and do not contain malware.

    11) Personal Information

    Your submission of personal information through the Site is governed by our Privacy Policy (see www.theperfectpart.net/privacy-policy).

    12) Errors, Inaccuracies & Omissions

    Information on the Site or in the Service may contain typographical errors, inaccuracies, or omissions (including pricing, availability, shipping charges, or transit times). We may correct errors and update information or cancel orders if any information is inaccurate, at any time, without prior notice (including after you submit your order), to the extent permitted by law.

    13) Prohibited Uses

    In addition to other prohibitions in these Terms, you may not use the Site or its content:
    (a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate laws or regulations; (d) to infringe intellectual property rights; (e) to harass, abuse, defame, disparage, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track others’ personal information; (i) for spam/phishing/crawling/scraping; (j) for obscene or immoral purposes; or (k) to circumvent security features. We may terminate your use for violations.

    14) Intellectual Property

    All content on the Site—including text, graphics, logos, images, audio clips, video, software, and the compilation thereof—is owned by The Perfect Part or its licensors and protected by applicable IP laws. You may not use our trademarks, trade dress, or content without prior written permission.

    15) Disclaimer of Warranties

    THE SERVICE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

    16) Limitation of Liability

    TO THE FULLEST EXTENT PERMITTED BY LAW, THE PERFECT PART INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS) ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE OR ANY PRODUCTS.

    IN ALL CASES, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE OR PRODUCTS IS LIMITED TO THE AMOUNT YOU PAID TO US FOR THE PRODUCT(S) OR SERVICE(S) AT ISSUE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH CASES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

    17) Indemnification

    You agree to indemnify, defend, and hold harmless The Perfect Part Inc. and its affiliates, officers, directors, employees, agents, contractors, licensors, and suppliers from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your violation of any law or third-party rights.

    18) Severability

    If any provision of these Terms is held unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted, and the remaining provisions shall remain in full force and effect.

    19) Termination

    These Terms remain effective unless and until terminated by you or us. You may terminate by ceasing use of the Site. If we believe you violated these Terms, we may terminate or suspend your access at any time without notice. Obligations and liabilities incurred prior to termination shall survive termination.

    20) Entire Agreement; No Waiver

    These Terms and any policies posted on the Site constitute the entire agreement between you and us regarding the Service and supersede prior agreements. Our failure to enforce any right or provision is not a waiver of such right or provision.

    21) Governing Law; Venue

    These Terms and any related disputes are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Subject to Section 22 (Arbitration), the exclusive venue for any permitted court action shall be the state or federal courts located in Palm Beach County, Florida, and you consent to personal jurisdiction there.

    22) Dispute Resolution & Arbitration; Class Action Waiver

    Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, “Disputes”) shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in Palm Beach County, Florida before a single arbitrator. The Federal Arbitration Act (FAA) governs the interpretation and enforcement of this arbitration agreement.

    Individual Claims Only. YOU AND THE PERFECT PART AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of more than one person.

    Fees & Remedies. Each party shall bear its own arbitration costs and fees, subject to the arbitrator’s authority to award fees as expressly authorized by statute or contract. Punitive damages are not available unless required by law.

    Confidentiality. Except as required by law, the parties and the arbitrator shall maintain the confidentiality of the arbitration proceedings and award.

    Small Claims Exception. Either party may bring an individual action in small claims court within the jurisdictional limits of such court.

    23) Changes to These Terms

    You can review the most current version of these Terms at any time on this page. We may update them from time to time; continued use of the Service constitutes acceptance of changes.

    24) Contact Information

    Questions about these Terms or the Service may be sent to support@theperfectpart.net.