Shipping Policy
Where We Ship
We currently ship to addresses within the United States, including all 50 states, plus APO/FPO/DPO military addresses where carrier service is available.
Shipping Rates
- Free Standard Shipping — on all U.S. orders over $25, applied automatically at checkout.
- Standard Shipping — calculated at checkout for orders under $25, based on weight and destination.
- Expedited & Express — additional options available at checkout where eligible.
Processing & Delivery Times
- Order processing: Most orders ship the same or next business day from our Arizona warehouse. Orders placed on weekends or holidays ship the next business day.
- Standard delivery: Typically 3–7 business days after shipment.
- Expedited delivery: Typically 2–3 business days after shipment.
- Express delivery: Typically 1–2 business days after shipment.
Delivery times are estimates from our carriers (USPS, UPS, FedEx) and are not guaranteed. Weather, holidays, and carrier delays may affect arrival.
Tracking
You will receive a tracking link by email once your order ships. You can also view tracking from your account.
Risk of Loss & Damaged or Missing Packages
Title and risk of loss pass to you upon delivery to the carrier. If your package is marked delivered but you did not receive it, please:
- Check with neighbors and household members.
- Contact the carrier with your tracking number.
- If unresolved within 48 hours, contact us within 7 days of the expected delivery date and we will work directly with the carrier on your behalf.
For damaged packages, please photograph the damage and contact us within 48 hours of delivery.
Address Accuracy
You are responsible for providing an accurate shipping address. Orders returned to us due to an incorrect address may be re-shipped at your expense. We cannot redirect packages once they have been handed to the carrier.
P.O. Boxes & Restrictions
Most items ship to P.O. Boxes via USPS. Some oversized or hazardous items may be restricted to ground addresses only — this will be noted on the product page.
Questions?
For shipping-related questions, please contact us.
About Us
At The Perfect Part, we strive to get the perfect part to you, pairing exceptional customer service with some of the lowest prices. Every purchase is backed by our 30-day return and replacement guarantee, so you can shop with confidence.
