Fair Use Policy

1. Purpose

This Fair Use Policy ensures the Site, our pricing, and our promotions remain available and reliable for all customers. By using the Site, you agree to use it in good faith and in compliance with this Policy.

2. Acceptable Use

• Use the Site for personal, non-commercial shopping (or for permitted business purchases under our wholesale program).
• Honor promotion limits, quantity caps, and one-per-household rules where applicable.
• Treat customer service representatives, reviewers, and fellow customers with respect.

3. Prohibited Conduct

The following are not permitted and may result in order cancellation, account suspension, or other action:

• Bulk-resale abuse: Stockpiling promotional inventory for unauthorized resale.
• Promotion stacking or fraud: Using fake accounts, multiple addresses, or other tactics to bypass promotion limits.
• Chargeback abuse: Initiating chargebacks without first attempting to resolve the issue with our support team.
• Return abuse: Excessive returns, returning damaged or used items as new, or fraudulent claims of non-delivery.
• Site abuse: Scraping, automated ordering, denial-of-service activity, or attempts to bypass security measures.
• Harassment: Threatening, abusive, or discriminatory communication with our team.

4. Wholesale & Reseller Activity

Retail accounts are intended for end consumers. If you are a reseller, please apply for our wholesale program to access appropriate pricing, terms, and quantities.

5. Enforcement

We reserve the right, at our sole discretion, to:

• Cancel orders that violate this Policy.
• Limit, suspend, or terminate accounts.
• Refuse service or future orders.
• Recover losses through legal action where appropriate.

We will generally provide notice and an opportunity to respond, except where immediate action is required to prevent ongoing harm or fraud.

6. Reporting Abuse

If you believe someone is abusing this Policy, please contact us.