• Home

Shipping Policy

At The Perfect Part Inc., we take pride in fast, reliable shipping. Most in-stock orders ship within 24–48 business hours. You’ll receive a shipment confirmation email with tracking as soon as your order leaves our facility.

1) Processing Times

• In-stock items: Usually ship within 1–2 business days (Mon–Fri, excluding holidays).

• Verification holds: Orders flagged for address or payment verification may require extra time.

• Preorders/backorders: If applicable, estimated ship dates will be shown on the product page or at checkout.

2) Shipping Rates & Free Shipping

• Free standard shipping on orders $29.00 or more (e.g., $29+).

• Orders below the threshold ship at calculated carrier rates shown at checkout.

• Surcharges may apply for oversized/heavy items where noted.

3) Transit Times & Carriers

• Typical delivery is 2–5 business days after shipment within the contiguous U.S.

• Carriers include USPS and UPS; selection depends on destination, weight, and service availability.

• Delivery estimates are not guarantees; weather, carrier volume, and unforeseen events can cause delays.

4) Tracking Your Order

• Use the tracking link in your shipment email, or log into My Account → My Orders to track your package.

• Tracking may take up to 24 hours to update after you receive your confirmation.

5) Address Changes & Delivery Issues

• We can’t modify the shipping address after an order is placed. If you entered an incorrect address, contact us immediately at support@theperfectpart.net—we’ll do our best if the order hasn’t shipped.

• If a package is marked Delivered but you can’t locate it, please:

  1. check with household members and neighbors;

  2. look around porches/side doors/garages;

  3. allow 1–2 business days for final scans; then

  4. contact the carrier and support@theperfectpart.net.

6) Risk of Loss; Shipping Protection

• Title and risk of loss transfer to you once we hand your order to the carrier (see our Terms of Service).

• If you purchase optional shipping protection at checkout (when available), coverage terms are provided by that protection provider.

7) Split Shipments

• To get items to you faster, we may ship your order in multiple packages at no extra cost. You’ll receive tracking for each parcel.

8) Undeliverable, Refused, or Returned Packages

• Packages returned to us as undeliverable or refused may be refunded minus original shipping (if any) and return shipping/processing fees where applicable. Please verify your address at checkout.

9) Service Area

• We currently ship within the United States (including P.O. Boxes via USPS where eligible). Additional transit time may apply for non-contiguous U.S. destinations.

10) Questions

We’re here to help. Email support@theperfectpart.net and include your order number for the fastest service.